I’m an app developer at a large corporation, and I have a windows 10 workstation that is on the company network. We all have company issued user accounts and all our computers have a common set of security featuers (CarbonBlack, McAffee firewall, etc.) Whenever any application on my computer tries to reach out to files that are on the network drives [IE not on my computer], it locks up and crashes. This can be as simple as opening up a project in an IDE like Visual Studio or Visual Basic. It also occurs when I am trying to launch company applications through our proprietary launcher application. I’m wondering if anyone has any suggestions as to causes that are consistent with the following factors:
-The lockups are only effecting me, even though I am running the same OS and the same programs as the other developers running on the same network.
-The lockups are total; I have left my computer running overnight after one has occurred and nothing can fix them; only a hard reboot of the computer (holding down the power button) can prevent them. The only thing that isn’t frozen is my mouse cursor.
-The lockups only happen when accessing files on the network drives. Launching local files is not a problem.
-Lockups only happen when an application is reaching out to the network drives. I can copy/paste/open files directly from those drives in File explorer just as I would before, it is only when another application tries to access them that that lockups occur.
-The lockups are intermittent; when the lockups are a problem, they are 100% consistent, but all of the sudden they will just stop and disappear for days or weeks at a time (as they did last week) and then they reemerged this week, locking my computer down completely whenever they occur.
-Changing computers does not matter; I have two desktops and one laptop which are all doing this.
-The applications being run that are causing the lockups are commonly used ones run by most other employees, and they are not experiencing the same problems.
My current most likely hypothesis is that it has something to do with my specific company issued user account (since the lockups cross computers), but neither my supervisor nor IT support people here have seen that as likely, and people who have tried logging into my machines with their accounts have seen the lockups occur, even though they are logged into their accounts.
All in all, this issue is so perplexing and mysterious to me, that the entire Information Systems department here has been struggling to identify what the commonality is between all the lockups, other than reaching out to the network drives, given that no one else is experiencing this.